Refund policy
We want you to love what you're wearing. If something's not right, we'll make it right.
We offer refunds for:
- Items sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of your purchase date.
To request a refund, email us at support@mercyloom.com with your order number and a quick note about what went wrong. We'll take it from there.
This policy may be updated at any time without notice.