Refund policy

We want you to love what you're wearing. If something's not right, we'll make it right.

We offer refunds for:

  • Items sent incorrectly
  • Damaged or defective products

Refund requests must be made within 30 days of your purchase date.

To request a refund, email us at support@mercyloom.com with your order number and a quick note about what went wrong. We'll take it from there.

This policy may be updated at any time without notice.