Shipping policy

We want your order to reach you as smoothly as possible. Here's what to expect.

Free Shipping

We offer free shipping on orders over $75.

Order Processing

Orders are typically processed within 2–3 business days after your order is placed. Processing times may vary during peak periods.

Shipping & Delivery

Once your order has shipped, delivery typically takes 3–5 business days, depending on your location and the shipping method selected at checkout.

Most orders arrive within 7 days.

Order Updates

Tracking information will be sent to you as soon as your order ships, so you can follow it the whole way home.

Secure Checkout

All payments are processed through a secure, encrypted checkout system.

Please note that delivery times are estimates. Carrier delays, weather, and other factors outside our control can occasionally affect them.

Questions about your order? Email us at support@mercyloom.com — we're happy to help.